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i-Clarity Hub - Knowledge Base

Knowledge Base

Your search for returned 19 results across 2 page(s). Search Category: Point Of Sale. Software Version: All Versions.
Accounting Implications of Gift Vouchers  
  When you first sell the gift voucher you will not normally know what it is going to be used for so you cannot really assess the VAT liability. That is why the system requires you to assign any gift vouchers to the ‘Other’ category. The value of the gift voucher is, however, added to that day’s sales, and of course the money paid will form part of the day’s takings and be included in the cashing up. When part or all of that gift voucher is redeemed, then a sale is made in the normal way, and added to that day’s sales, and VAT accounted for on the sale in the normal way. However, to avoid double counting sales (i.e. once when you sold the gift voucher in the first place, and then again when the voucher was redeemed,) i-Clarity creates an additional reverse transaction to the value of the amount of the voucher being used. This is entirely paid off by payment method ‘...
Troubleshooting PDQ Machine (Payment Sense)  
If you are experiencing issues with a Payment Sense PDQ Terminal (NOT DOJO), the below troubleshooting guide may help to resolve the issue. Run a test transaction through the training branch after each change.   ...
Write Off, Amend Payment, and Deleting a Transaction (with examples)  
Errors on the patient account or walk in sale can be corrected using one or more of the following features. Write Off The write off button allows you to remove either all the outstanding balance against an individual sale or part of the outstanding balance. ...
Refunds: Create Refund and Refund Partial Sale  
Refund a Sale in Full. This method of creating a refund is used if a patient returns a product and is owed a full refund. Tick the box next to the sale that needs refunding. Click on Refund Selected Sale This will open a confirmation window, which also give you the option of returning the product(s) to stock. Click Yes to proceed A refund for the selected sale will be entered onto the system and the Enter Payments screen will be displayed. On the Enter payments screen, select the method which is being used to return the payment to the patient. The amount to be refunded will be shown as a minus figure. Click the Confirm Amount button. Once the payment information is visable in the bottom box, click Confirm Total. Enter a reason for the refund. Click OK. Details of the refund now appear in the sales transaction summa...
Deferred Payments  
A deferred payment is used when a sale is put on the patient account but the payment for all or part of that sale is not expected to be paid for by the patient. Payment is expected from a 3rd party at a later date, once a claim or invoice is processed. The main use of this feature will be GOS1 claims for sight test and GOS3 and 4 claims for spectacles. It may also be used for local schemes, such as PEARS/MECS/WECS or for corporate companies paying for employee sight tests. ...
Deposits and Pre-Payments  
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Family Payments  
The ‘Family Payments’ feature allows you to create a running total of payments made for different patients and different sales transactions. E.g. if Mum wants to pay for her glasses, and then her children’s glasses, the system will keep a running total of the amount she is going to pay. Please note: family payments will total outstanding balances from the patients you allocate in the payment screen, it is not specific to patients that appear together when the family filter button is selected. ...
Integration with Payment Sense PDQ Machines  
With payment sense integration, amounts entered onto i-Clarity to be paid for by card are automatically transferred to the PDQ machine. Therefore, there is no need to enter an amount twice e.g. once onto i-Clarity and once onto the card machine. On the ‘Enter Payment’ Screen, select a card payment method. ...
The Point Of Sale Module  
i-Clarity has two Point of Sale forms. 1. The Patient Account - This is accessed by ensuring the patient you would like to process a sale or payment for, is active on the screen and then by clicking the 'Px Sale' icon. ...
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