Knowledge Base
Your search for returned 20 results across 2 page(s). Search Category: General. Software Version: All Versions.
| Charlie's Quick Start Video Guide Watch a short introduction video to guide you through some of the many features of i-Clarity Enterprise.
... General - Enterprise |
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| Zebra barcode label printer not working If your label printer has stopped working, you may be able to fix the issue by using some of the tips below.
Check that the printer is still showing as a printer in the windows settings (Settings > Devices > Printers & Scanners). If it isn't then you may need to reinstall the printer. You can find the correct driver for your model number here: ZD410 ZD410 Desktop Printer Support & Downloads | Zebra
If you are installing/reinstalling a driver, it is recommended that you unplug the printers USB cable from the computer and switch off the printer before starting the install. You will be asked to reconnect it during the install.
Check that there's nothing stuck in the queue that could be preventing new labels from printing.
In windows, navigate to Settings > Devices > Printers & Scanners > ZD... General - i-Clarity |
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| Receipt printer not working If your receipt printer has stopped working, you may be able to fix the issue by using some of the tips below.
Check that the printer is still showing as a printer in the windows settings (Settings > Devices > Printers & Scanners). If it isn't then you may need to reinstall the printer. You can find the correct driver for your model number here: TM-T88V EPSON Advanced Printer Driver for TM-T88V - Thermal line Printer - Download - POS - Epson (epson-biz.com)
If you are installing/reinstalling a driver, it is recommended that you unplug the printers USB cable from the computer and switch off the printer before starting the install. You will be asked to reconnect it during the install.
Check that there's nothing stuck in the queue that could be preventing new labels from printing.
... General - i-Clarity |
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| Managing Practice Tasks in i-Clarity Enterprise VIDEO: Managing Practice Tasks in i-Clarity Enterprise
... General - Enterprise |
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| i-Clarity Enterprise i-Clarity Enterprise
... General - Enterprise |
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| ERROR Message: Incompatible file type and file extension This error occurs when a document is generated through i-Clarity and i-Clarity is set to auto save, when words default file type for saving is not the standard .doc or .docx
To correct the error:
On the computer that presents the error message, open Microsoft Word.
Click on 'File'
... General - i-Clarity |
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| Cashing Up The i-Clarity cash up module has been designed with flexibility in mind. Cashing up can be done at the end of the day or can be done on the following morning. Even though it is recommended that you cash up at the end of each day that the practice is open, the cashing up module will accommodate a day being missed.
When you open the cash up module, it will display the last cashing up completed. Not until you click begin cashing up will you be able to enter the final takings and float for the day. However, at any point during the day you can add the following entries on to the cashing up module:... General - i-Clarity |
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| Features of the Document Centre The i-Clarity Document Centre is a new form within i-Clarity that provides a new interface to viewing patient documents stored and saved against the patient record.
This means the patient document folder will rarely need to be directly opened.
The patients document centre can be opened from the patient menu, Top bar document count and dynamic bar document count. It can also be launched by pressing the F9 key on the keyboard.
Opening the document centre from the patient record or all non-clin... General - Enterprise |
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| How do I change my password in i-Clarity? If you already know your password but would like to change it, load up i-Clarity and on the opening screen, click the ‘Change Password' button.
... General - i-Clarity |
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| How do I change my password in Enterprise? If you already know your password but would like to change it, load up i-Clarity and on the opening screen, click the ‘Change Password' button.
... General - Enterprise |
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