Knowledge Base
Your search for returned 86 results across 9 page(s). Search Category: Main Form. Software Version: All Versions.
Change Users - Enterprise To change users, click on the User Options button and then click 'Change The User'.
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Update Products Button - Enterprise i-Clarity downloads a list of products when you log in.
If any amendments are made to the products in i-Clarity during the working day, you can either log out and back in to i-Clarity to update your product search list or you can click the Update Products button on the Main Patient Screen.
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Refresh The Patients List - Enterprise When you first log in to i-Clarity, a list of the patient records stored within the system will be temporarily downloaded to your computer. This list remains on your computer whilst you are logged in to i-Clarity. This means that the Patient Search looks through the list on your computer rather than communicating with the server, speeding up the patient search.
Any new patient records that are added after you have logged in will not appear in the search list. In order to get these patients to appear on the search list, you can click the refresh button to redownload a new patient list.
Open the Patient Search and click 'Refresh Search Data' in the top left corner.
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Why Is My Patient's Date of Birth Highlighted in Yellow? - Enterprise On the Patient Record, the patient's name will be highlighted yellow if the patient is aged under 16.
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Why is The Patient's Name Highlighted in Red or Green? - Enterprise On the Patient Record, you may notice that the patient's name is sometimes highlighted.
The patient's name will be highlighted in red if they have an outstanding balance and owe the practice money that needs to be paid for through the Point of Sale module.
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The Copy Patient Button - Enterprise This is a useful button when adding more than one family member to i-Clarity.
Click on 'Extras' and then 'Copy Patient' and i-Clarity will copy the surname, contact details and address of the active patient to a new patient record.
You can then enter the title, first name and DOB of the new patient, and amend any other details where necessary.
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How to Change Your Password - Enterprise If you already know your password but would like to change it, load up i-Clarity and on the opening screen, click the ‘Change Password' button.
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Quick Glance At The Daily Sales Summary - Enterprise It can be good to see how sales are going for the day so far. Located under the Dashboard drop-down is the Sales & Dispenses Summary.
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Transfer a Patient Between Branches - Enterprise If you want to transfer the current patient to another branch, click on 'Extras' and then 'Transfer Patient'.
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Logging in to i-Clarity - Enterprise To open i-Clarity, double-click on the i-Clarity Enterprise icon on your computer's Task Bar (if it has been pinned to Task Bar). If not, in your computer's Search Bar, type 'iClarity' and click on iClarity.
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