Knowledge Base
Your search for returned 81 results across 9 page(s). Search Category: Maintenance. Software Version: All Versions.
| Automated appointment confirmations (specific) You can set the system to automatically send appointment confirmations and reminders. You can create different messages for different appointment types, E.g. you may want to include a reminder to wear contact lens’ for an aftercare appointment.
In the Branches tab of Maintenance, click on the 'Appointment Confirmations' button. This will open a new window. (Please note: There is also an appointment confirmations button in the “Appointment Types” tab. This will update the appointment confirmation communication for the branch you are logged in to only.)... Maintenance - i-Clarity |
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| Automated appointment reminders You can set appointment reminders in the maintenance module in the Misc. 2 tab.
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| Set SMS From Name In the Branch tab of Maintenance there is a text box for you to type in what name you would like to appear as the sender on your SMS messages.
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| Create Email Footer You can add an email footer in each branch tab that will be added to the bottom of all emails sent through i-Clarity:
Double click on the text box. This will open a new window... Maintenance - i-Clarity |
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| Automatically delay multiple recalls In Misc. tab of Maintenance there is a check box that will stop patients receiving multiple recalls.
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| Send Long SMS Without Prompting There is a character limit of 160 per SMS message. If you go over this character count, there will be additional charges.
In the Misc. 5 tab of Maintenance there is a “send long SMS without prompting” checkbox.
If this checkbox is not checked, when sending mass communications such as recalls or marketing, the communications will fail to send if the SMS messages are over 160 characters.
If the box is checked, then the communications will send, even if the character limit has been exceeded, but you will be charged for additional messages.
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| SMS path for external software If you are using an external SMS messaging service, not provided by i-Clarity, you can put your SMS Exe Path in the Misc 6. Tab of Maintenance.
... Maintenance - i-Clarity |
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| Adding a computer to i-Clarity Before i-Clarity can be used on a computer it needs to be added to the i-Clarity system. To do this you will need to add the computer in maintenance on an existing computer.
In the Computers tab, fill in the first column of information.
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| Enable Password Protection Throughout i-Clarity i-Clarity allows you to password protect individual areas and functions of the system.
Navigate to the Password Protection tab in the maintenance module. This tab allows you to add the requirement to enter your password when accessing certain areas of the system. This is done per computer because you may want to have a increased level of module password protection on front of house computers where staff move between computers compared to a consulting room where there is no or little change of computer user.
Each column, when ticked, requires a password to open the corresponding module button in i-Clarity. We recommend as a minimum the financial modules of the system have password protection active.
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| Connecting POS/receipt printers, printers, barcode printers and scanners Please note: Any devices supplied by i-Clarity can be added with the support of the i-Clarity team.You should add the device from the computer that the device is physically connected to.
Go to the Devices tab in the maintenance module.
Fill in the empty boxes in the first column.
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