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I-Clarity Hub - Knowledge Base - Connecting POS/receipt printers, printers, barcode printers and scanners

Connecting POS/receipt printers, printers, barcode printers and scanners

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I-Clarity Version: i-Clarity
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Please note: Any devices supplied by i-Clarity can be added with the support of the i-Clarity team.
You should add the device from the computer that the device is physically connected to.

Go to the Devices tab in the maintenance module.

Fill in the empty boxes in the first column.

  1. Put the device name in the Device Name text box. This is the name that will show up when you add a device to a computer in “computers”. All devices for all practices will be in here so we recommend that the name contains the name of the practice in which it is located.

  2. Any notes can go in the Notes text box. If you have more than one of the same device, you can put more details in here to differentiate and label the devices up with the name you put in here so that it can be easily identified.

  3. If the device is connected to the computer using a serial cable, the port number box is where you put the port number that the device is using. To find this you can open your device manager app. The device will be listed with the port number E.g. COM1 in brackets.


  4. If your device is a printer connected by USB, double click in the USB Printer box, and select the printer from the list.


  5. Select the name of the computer that the device is connected to from the dropdown list.


  6. Select the type of device I.e. Printer, PDQ etc. from the Device Type dropdown list.
  7. PDQ token/username/terminal/domain can be completed by i-Clarity support team during the set-up of your PDQ machines. For all other devices, these fields can be left blank.

Once you have completed the steps you may need to go back to the “computers” tab and add any POS printers, Tonometers and USB label printers to computers that you couldn’t add at the time.

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