This is where you can populate reasons a patient record may be cancelled. A cancelled patient’s record will not allow any appointments to be booked, no transactions to go through, and no communications to be sent.

Go to the cancellation reasons tab in the maintenance module and fill in the boxes at the bottom of the page from left to right.

1. Fill in the name of the reason in the first box.
2. There is another free text box for any notes.

Click add.