There may be times when you have an appointment type that is longer or shorter than time intervals available on the system e.g. Your clinic may be laid out in 30-minute intervals, but you may have a 20-minute or 40-minute appointment. You can choose how the system handles this situation with the “automatically adjust appointment length” check box.

Navigate to the Misc. tab in the Maintenance module.

1. If the checkbox is ticked:
   When you book an appointment that is different in length to the slot you are booking it into, you will get a warning that the appointment isn’t of optimal length, then the system will take some time from the following appointment slot in order to block the correct amount of time out of the clinic, or if the appointment is shorter it will leave a smaller slot of time available to be booked.
   
   With the check box ticked the 40-minute appointment and 20-minute appointment slots have been adjusted
   
   
2. If the checkbox is unticked:
   When you book an appointment that is different in length to the slot you are booking it into, you will still get a warning that the appointment is not of optimal length, but the system will only block out the original time slot, so if you booked a 40-minute appointment into a 30-minute slot, only 30 minutes would be blocked out for that appointment, the slot would turn pink to notify you that you has less time to complete the appointment than was intended.
   
   With the check box unticked the 40-minute and 20-minute appointment slots are not adjusted. Both remain in 30-minute slots.