This describes the steps that need to be followed to submit an eGOS3 Voucherfor an order that has not been collected by the patient.

Click the 'Receive' button like you would when the patient does collect and write either ‘uncollected specs’ or ‘uncollected contact lenses’ in the signature box.

Click 'Save' under the signature.

Once checked and ready for submission, click the ‘Submit SP’ button, this will submit the claim for special processing. This means that if the claim has no errors it will be logged with the PCSE as a ‘draft’.

You can check this has happened by clicking the 'Get Status' button on the claim.

You now need to complete the uncollected process on PCSE online.

Log in to PCSE online.

Click on the ‘Ophthalmic’ option.

Click on ‘Search for a Claim’.

Click on 'Search for a GOS 1,3,4,5,6, CET, PRT'.

Use the search screen to search for the uncollected claim you have submitted with special processing. Ensure that you change the claim status on the screen to draft.

Click on the 'Open' action button next to the claim you submitted as uncollected.

This will open the unsubmited claim on the 'Patient Declaration' page.

Scroll down to the bottom of the page and click the 'Print' button.

This will generate a printable form that should be printed and POSTED to the PCSE.