The following process is used when a patient rings up to move their appointment to another time or day.

If applicable this process can be done without changing the current active patient record.

Open the appointment diary.

Navigate to the patient’s appointment.

Single right click on the appointment slot.

The colour of the appointment time will change to a dark green colour to signify that the appointment is in the status of being moved.

Once you have found a new appointment slot for the patient, double click on the slot as you did to book the original appointment – the original appointment type, and notes will be carried across so all you need to do is click one of the save options.