To be able to book an appointment, a clinic must be set up for the day that your looking to book the patient in.

i-Clarity will not allow you to book a clinic for a user who already has a clinic booked that day but it will allow you to book an AM and a PM clinic separately at the same or different branches.

Creating a Single Clinic

Click on the Appts icon to open the appointment diary.

In the appointment diary click on the ‘config mode’ button on the right-hand side to switch the diary view into configuration mode.

The configuration view of the diary will shorten the clinic lengths and display clinic configuration buttons at the bottom of the page.

Adding a single clinic is done using the buttons and drop-down options located in the first right hand section of the configuration section.

Firstly, select the member of staff who this clinic belongs to.

Select the date of the clinic (When opening the config mode, the date of the clinic to be added will default to today. Click on the calendar icon to select a different date.)

Select if the clinic is a whole day or an AM or PM clinic. (The end of an AM clinic will align with the start of the users lunchtime as set up in Maintenance > Users, and the start of a PM clinic will align with the end of the user’s lunchtime as set up in Maintenance > Users.)

Click ‘Add Clinic’ to add the clinic to the diary and make it available for appointment booking.

The start time, end time, lunchtime and length of the clinic added are dictated by the set-up of that user in the maintenance of the system.

AM clinics will finish at the start of the user’s lunch whereas PM clinics will start at the end of the user’s lunchtime. If the user has no lunchtime entered against their profile AM clinics will finish at 12pm and PM clinics will start at 12pm.