When a recipient comes to redeem their gift voucher, make a sale in the usual way. 

When you reach the ‘Enter Payment’ screen select the payment type ‘Gift Voucher’

Click confirm amount and confirm total.

After clicking Confirm Total you will be asked to enter the gift voucher reference.

Enter the gift voucher serial number and click continue.

If you try and pay more than is left on that gift voucher, e.g. buy a product or service for £75 with a gift voucher that has a value of £50, then you will receive the following message and will have to reduce the amount that is being paid for by gift voucher:

If the recipient uses less than the full value of the gift voucher, then i-Clarity will ‘remember’ how much has been used and the balance will be available for use with a future purchase. We also suggest you write the remaining balance on the recipient’s voucher.

Multi Branch
By default, gift voucher can only be redeemed in the branch from which they were purchased. However, this option can be changed in the Misc 6 tab of maintenance, and if so then the POS Reports/Gift Vouchers report will list the liability for all branches.