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I-Clarity Hub - Knowledge Base - Merge Duplicate Records

Merge Duplicate Records

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I-Clarity Version: i-Clarity - View the Enterprise version of this article
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The merge button is used when you have duplicate patient records and would like to reduce this into one record.

  1. Make one of your duplicate patient records the active patient

  2. click merge

  3. This will open the ‘Merge Patients’ pop up



  4. Using the search facility on this window search for the other duplicate record and then double click on it from the search box

  5. Then click compare differences

  6. I-Clarity will then show you all the differences between the records where only one value can be carried forward for example address



  7. Go through this list of differences ticking the keep box next to the value you would like to keep

  8. click Merge

  9. A successful message will appear when i-Clarity has finished merging all the data on the patient records

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